Shipping
All products are shipped by UPS to your billing address. We require
written authorization if you need the shipment to go to an address
other than the billing address. To provide a written authorization,
please email us at maxporter@portermax.com
or via US Mail at PorterMax Corp., 4090 Jasper Lane, Reno, NV 89509.
All UPS Shipments will require a signature for delivery. There is
a standard shipping fee on all USA/Domestic orders that covers both
shipping and handling. When orders are backordered or a split shipment,
there are no additional charges. For International orders, you will
be charged the actual UPS Charge plus a $5.00 Handling fee.
If
you choose to use a shipping carrier other than UPS, there will
be a $10 Handling Charge added to your order: other carries may
include FedEx, DHL, etc.
If your order shows up in a used box stuffed with recycled foam
peanuts or paper, don't be offended. We recycle foam peanuts, newspapers,
shredded paper and boxes to reduce unnecessary waste. We hope you
will do the same whenever possible.
Returned
merchandise will be accepted within 30 days of receipt. All return
merchandise must have a return authorization number (RA#) posted
on the outside of the shipping container along with the same RA#
inside the container. To obtain an RA#, please call us at (775)
825-7503 or email us at maxporter@portermax.com.
NOTE:
During the check out procedure, following the International option,
change the existing flat $25.00 charge to a message that the Shipping
and Handling Charges will be calculated based on weight and size
of the package and an email or phone call will be completed to the
customer prior to billing or shipping.
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